Transaction Processor

Transaction Processor

Location
Remote
Team
Operations

About Balance

Balance is ending foreclosure with a more affordable and flexible way to own a home. Come build a category-defining company and $1T asset class with us.

Applications & referrals: careers@balancehomes.com

The Role

We're looking for an organized and diligent transaction processor to help scale our rapidly growing customer base. You'll engage with customers, internal teams and external partners to efficiently close Balance transactions.

This is a unique opportunity to join a fast-growing startup from the earliest stage and to have a direct impact on early processes and culture.

Responsibilities:

  • Communicate with and process homeowners within goal oriented timelines
  • Pipeline organization and collaboration; ensure nothing falls through the cracks
  • Collect and organize application information and supporting documentation
  • Review documentation and third-party data for missing or erroneous information
  • Compile credit worksheets and generate transaction files
  • Assist Sales and Underwriting teams with requests and tasks needed to complete and process homeowners through our funnel

About you:

  • 2-4 years of relevant experience in real estate or loan processing at a fast-growing company
  • Eager to take ownership over homeowner files
  • Excited about working at a fast-growing startup at its earliest stage
  • Effective communicator, proficient in verbal and written communications
  • Skilled at organization and time management with a strong customer service orientation
  • Team-oriented mindset, compassion, patience, empathy, understanding & love
  • Above all: Relentless resourcefulness

Bonus Points:

  • Comfortable performing data analysis and tracking KPIs
  • Experience in mortgages, financial services and/or residential real estate

Working at Balance

🙌

Lean & ambitiously chill team

🏡

Make a real impact: preserve household wealth & prevent housing insecurity at scale

📈

Unbounded opportunity in each role

💻

Flexible, remote-friendly culture

The Team

We’re a team of scrappy, mission driven individuals focused on ending foreclosure with a new way to own. We’re growing fast and looking for teammates to have an active hand in defining our company’s culture. You’ll be a great fit if:

  • You’re a team player, always ready to collaborate and give feedback
  • You’re a self-starter who is eager to ship code
  • You’re excited to be involved in all aspects of the product
  • You’re scrappy! You love proactively finding solutions to problems and you’ve got a get-it-done mindset

At Balance, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

Benefits

We're cultivating an inclusive and sustainable workplace backed by excellent benefits:

  • Ownership - Meaningful early-stage equity in Balance
  • Healthcare - 100% paid Medical, Vision & Dental
  • 401k - 100% of contributions matched up to 3% of salary; 50% matched up to 5%
  • Unlimited Time Off - Manage to your work, take the flexibility
  • Remote work stipend - $250/mo to fix up your workspace or join a co-working space
  • Anything else you're looking for? - Let us know!

FAQ

How do I get in touch?

Send your profile over to careers@balancehomes.com to apply

Where is Balance located?

We’re building a fully remote team and have teammates from California to Florida and the UK

Do you consider part-time?

We have a strong preference for full-time, but we're open to shaping positions for candidates committed to joining full-time over the long term.

How are you funded?

We’ve closed multiple rounds of venture funding with top-tier investors.

What is the compensation?

Balance offers competitive compensation for top-tier candidates and a growing set of benefits (see above).